These Terms & Conditions constitute a legally binding agreement between you and sh88. By accessing or using any sh88 service — including casino games, sports betting, colour prediction, or any other feature — you confirm that you have read, understood, and accepted these terms in full. If you do not agree, you must not use the sh88 platform.
Strictly 21 years or older. No exceptions. Identity must be verified.
One registered sh88 account per individual. Multiple accounts are forbidden.
All sh88 balances, deposits, bets, and withdrawals are denominated in PKR.
Cheating, collusion, or software exploitation is grounds for immediate suspension.
All bonuses are subject to wagering requirements detailed in the offer terms.
sh88 may update these Terms. Continued use constitutes acceptance of revised terms.
In these Terms & Conditions, the following definitions shall apply:
2.1 By accessing or using the sh88 Platform in any capacity — including browsing the website, registering an Account, making a deposit, placing a bet, or participating in any Gaming Product — you agree to be legally bound by these Terms & Conditions in their entirety.
2.2 These Terms form a binding legal agreement between you and sh88. If you do not agree with any provision of these Terms, you must immediately cease use of the sh88 Platform and close your Account if one has been created.
2.3 These Terms should be read in conjunction with sh88's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement governing your use of the Platform.
Important: Your continued use of the sh88 Platform constitutes ongoing acceptance of these Terms and any amendments made to them in accordance with Section 15 of this document.
3.1 Age Requirement. Use of the sh88 Platform is strictly restricted to individuals who are at least 21 years of age at the time of registration and throughout the duration of their Account. sh88 enforces a 21+ policy across all Gaming Products without exception.
3.2 Identity Verification. sh88 reserves the right to request identity documents at any time, including but not limited to a copy of a valid CNIC (Computerised National Identity Card), passport, or other government-issued identification. Failure to provide satisfactory documentation within the timeframe requested may result in Account suspension and withholding of pending withdrawals pending verification.
3.3 Jurisdictional Eligibility. You represent and warrant that your use of the sh88 Platform does not violate any law, regulation, or ordinance applicable in your jurisdiction of residence. It is your sole responsibility to determine whether online gaming is lawful in the jurisdiction in which you access the Platform. sh88 makes no representation that the Platform is appropriate or available for use in any particular location.
3.4 Underage Use. Any Player found to be under 21 years of age will have their Account immediately closed, all winnings forfeited, and deposits returned at sh88's discretion following verification. sh88 may report confirmed underage access to relevant authorities in accordance with its licensing obligations.
21+ Only: sh88 takes underage gambling extremely seriously. If you are aware of a minor accessing the sh88 Platform, contact sh88 Support immediately. Parental control software is strongly recommended for households with individuals under 21.
4.1 Single Account Policy. Each individual may register and maintain only one (1) sh88 Account. The creation of multiple accounts by a single individual, including accounts registered under different names or mobile numbers, constitutes a material breach of these Terms and will result in the permanent suspension of all associated accounts and the forfeiture of any balances held therein.
4.2 Accurate Information. You are required to provide complete, accurate, and truthful information at registration and must update your Account information promptly if any details change. sh88 will not be held liable for any loss arising from inaccurate Account information provided by the User.
4.3 Account Security. You are solely responsible for maintaining the confidentiality of your Account login credentials, including your registered mobile number and password. Any activity conducted through your Account will be deemed to have been performed by you. Notify sh88 Support immediately if you suspect unauthorised access to your Account.
4.4 Non-Transferability. sh88 Accounts are personal and non-transferable. You may not sell, assign, transfer, or permit any other person to access or use your sh88 Account.
4.5 KYC Completion. sh88 reserves the right to limit Account functionality — including restricting deposits, bets, or withdrawals — until KYC verification is completed to sh88's satisfaction. KYC documents must be authentic and unaltered. Submission of falsified documentation is a criminal offence and will be reported to relevant authorities.
5.1 Accepted Methods. sh88 accepts deposits and processes withdrawals via the following payment methods where available to a Player's Account: JazzCash, EasyPaisa, HBL Bank transfer, UBL Bank transfer, Meezan Bank transfer, and Raast / 1LINK. sh88 reserves the right to add, modify, or remove payment methods at any time.
5.2 Currency. All Player balances, transactions, bets, and payouts on the sh88 Platform are denominated exclusively in Pakistani Rupees (PKR). No foreign currency conversion is applied or charged by sh88; however, Players' own payment providers may apply their own fees or rates.
5.3 Minimum Amounts. Minimum deposit and withdrawal amounts are as displayed on the sh88 Platform at the time of transaction. sh88 may update minimum thresholds from time to time. Deposits below the stated minimum will not be credited to the Player's Wallet.
5.4 Withdrawal Conditions. Withdrawals will only be processed to the same method used for the original deposit, subject to verification requirements. sh88 will not process withdrawals to third-party accounts. All withdrawals require completed KYC verification before processing. sh88 targets withdrawal processing within 3–15 minutes for mobile wallet methods under normal operating conditions, but does not guarantee specific processing times.
5.5 Source of Funds. Players warrant that all funds deposited to sh88 are from legitimate, lawful sources and that no deposited funds originate from criminal activity, money laundering, or any prohibited activity. sh88 is obligated under its licensing terms to conduct AML (anti-money laundering) due diligence and may request evidence of the source of funds deposited.
Note: Deposits made using promotional funds or bonuses are subject to the wagering requirements described in Section 6 before any associated winnings may be withdrawn.
6.1 Eligibility. Bonuses and promotions offered by sh88 are subject to individual eligibility criteria as stated in the specific offer terms. sh88 reserves the right to exclude any Player from any promotion at its sole discretion.
6.2 Wagering Requirements. Unless expressly stated otherwise, all bonus funds credited to a Player's Account are subject to wagering requirements before they or any associated winnings may be converted to withdrawable funds. The applicable wagering multiplier, eligible games, and time limits are specified in the terms of each individual promotion.
6.3 Bonus Abuse. sh88 employs automated systems and manual review to detect bonus abuse, including but not limited to: the use of multiple accounts to claim the same promotion; hedging bets to eliminate risk while meeting wagering requirements; collusion between players; or any other conduct designed to exploit promotional offers without genuine gameplay intent. Detected bonus abuse will result in cancellation of the bonus and associated winnings, and may result in permanent Account closure.
6.4 Modifications. sh88 reserves the right to modify, suspend, or terminate any promotion at any time. If a promotion is terminated prior to its stated end date, sh88 will make reasonable efforts to notify affected Players through Platform messaging or registered contact information.
6.5 Interpretation. In any dispute regarding the interpretation of bonus terms, sh88's decision shall be final and binding.
7.1 Game Rules. Each Gaming Product offered on the sh88 Platform is governed by its own specific game rules, which are displayed within or accessible from the relevant game interface. In the event of any inconsistency between game-specific rules and these Terms, the game-specific rules shall prevail in relation to the conduct of that specific game.
7.2 Bet Settlement. All bets placed on the sh88 Platform are settled based on the result verified by sh88's systems, third-party data providers (in the case of sports betting), or the live studio outcome (in the case of live dealer games). Settlement is generally automatic and final once confirmed by the relevant data source or studio system.
7.3 Technical Errors. In the event of a technical error, malfunction, or system failure that affects the outcome of a bet or game round, sh88 reserves the right to void the affected bet and return the staked amount to the Player's Wallet. sh88's liability in such cases is strictly limited to the return of the stake amount.
7.4 Void Bets. sh88 reserves the right to void any bet found to be placed using fraudulent means, erroneous odds, or in violation of these Terms, irrespective of any settlement that has already occurred.
7.5 Cricket & Sports Betting. For sports betting markets — including PSL, international cricket, and other sports available on sh88 — settlement is based on official results published by the relevant governing body at the time of settlement. Decisions by match officials, including no-balls, wides, DRS reviews, and weather interruptions, are applied in accordance with sh88's Cricket Betting Rules accessible within the sportsbook.
8.1 The following conduct is strictly prohibited on the sh88 Platform and constitutes a material breach of these Terms, giving sh88 the right to immediately suspend or permanently close an Account and forfeit associated balances:
9.1 All content on the sh88 Platform — including but not limited to software, graphics, logos, game content, text, audio, and video — is the property of sh88 or its licensed third-party providers and is protected by applicable intellectual property laws.
9.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the sh88 Platform solely for personal, non-commercial gaming purposes in accordance with these Terms. This licence does not grant you any ownership rights in any sh88 content.
9.3 You may not reproduce, copy, redistribute, transmit, or otherwise use sh88 Platform content for any purpose other than personal gaming without prior written consent from sh88.
10.1 Nature of Service. The sh88 Platform is provided on an "as is" and "as available" basis. sh88 makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for any particular purpose.
10.2 Gaming Losses. sh88 is not liable for any financial losses incurred by a Player as a result of gaming activity on the Platform. Gambling involves risk, and Players accept full personal responsibility for the financial consequences of their gaming decisions.
10.3 Indirect Losses. To the maximum extent permitted by applicable law, sh88 shall not be liable for any indirect, consequential, incidental, special, or punitive damages arising from a Player's use of or inability to use the sh88 Platform.
10.4 Cap on Liability. In any event, sh88's aggregate liability to any Player for any single claim or series of related claims shall not exceed the total amount deposited by that Player in the 30 days immediately preceding the event giving rise to the claim.
10.5 Force Majeure. sh88 shall not be liable for any delay or failure to perform its obligations under these Terms arising from circumstances beyond sh88's reasonable control, including natural disasters, network failures, regulatory actions, or third-party service provider outages.
11.1 Voluntary Closure. Players may close their sh88 Account at any time by contacting sh88 Support. Prior to closure, any pending bets will be settled and any remaining verified balance will be returned via the Player's registered withdrawal method, subject to verification requirements.
11.2 sh88-Initiated Closure. sh88 reserves the right to suspend or permanently close any Account at any time if sh88 reasonably suspects or determines that:
11.3 Balance Handling. Where an Account is closed by sh88 due to a Player's breach of these Terms, sh88 reserves the right to withhold some or all of the Account balance pending investigation. Where no breach is ultimately found, any withheld amount will be returned. Where a breach is confirmed, sh88 may forfeit the balance in accordance with its licensing obligations.
12.1 sh88 is fully committed to responsible gaming and recognises that a small percentage of users may develop problematic gambling behaviour. sh88 provides the following responsible gaming tools to all Account holders:
12.2 sh88 strictly prohibits gaming by individuals under 21 years of age and takes all reasonable steps to prevent such access, including mandatory age verification at registration.
12.3 If you are concerned about your own gambling behaviour or that of someone you know, sh88 encourages you to seek assistance from recognised international responsible gaming organisations. sh88 Support can provide references to appropriate third-party resources upon request.
Responsible Gaming: Gambling is entertainment, not a source of income. Never bet more than you can afford to lose. If gambling is causing financial or personal difficulties, contact sh88 Support immediately to activate self-exclusion.
13.1 Internal Resolution. In the event of any dispute regarding the use of the sh88 Platform, bet settlement, balance discrepancies, or any other matter, Players must first contact sh88 Support, providing full details of the complaint including Account information, the date and time of the disputed event, and any supporting evidence. sh88 Support aims to acknowledge all complaints within 24 hours and resolve them within 10 business days.
13.2 Escalation. If a Player is not satisfied with sh88's internal resolution, the complaint may be escalated to sh88's licensing authority's dispute resolution mechanism, details of which are accessible through the sh88 Platform for verified Account holders. sh88 will cooperate fully with any such process.
13.3 Pending Disputes. Pending resolution of any formal dispute, sh88 may place a temporary hold on the relevant Account or portion of the Account balance. sh88 will not process withdrawals for funds subject to an active dispute investigation.
14.1 These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which sh88's gaming license is issued. The specific jurisdiction is disclosed to verified Account holders within the sh88 Platform in accordance with regulatory requirements.
14.2 Any dispute arising out of or in connection with these Terms that cannot be resolved through the dispute resolution process described in Section 13 shall be subject to the exclusive jurisdiction of the courts of the licensing jurisdiction, to the extent permitted by applicable law.
14.3 Nothing in these Terms limits sh88's rights to seek injunctive or other equitable relief in any court of competent jurisdiction for matters involving intellectual property, fraud, or breach of confidentiality obligations.
15.1 sh88 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where material changes are made, sh88 will notify active Players through Platform notifications, registered mobile messages, or other appropriate means at least 7 days prior to the changes taking effect, except where immediate amendment is required by law, regulatory authority instruction, or urgent security considerations.
15.2 The "Last Updated" date displayed at the top of this page reflects the date on which the most recent version of these Terms came into effect. Players are encouraged to review these Terms periodically.
15.3 Your continued use of the sh88 Platform following any amendment to these Terms constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the sh88 Platform and may close your Account as described in Section 11.1.
16.1 For any queries, complaints, or requests relating to these Terms & Conditions, Player Accounts, or the sh88 Platform, please contact the sh88 Support team:
Email: [email protected]
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Response Target: Live chat under 3 minutes; email within 24 hours
Please include your registered mobile number and Account username in all correspondence to allow sh88 Support to identify and assist your Account efficiently.
Our 24/7 support team is ready to clarify any aspect of these Terms & Conditions for you.
How sh88 collects, stores, processes, and protects your personal data. Read before registering.
Read Privacy Policysh88's commitment to player wellbeing, self-exclusion tools, and 21+ enforcement policies.
Responsible GamingCommon questions about deposits, withdrawals, bonuses, KYC, and sh88 account management.
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